Delivery

What is your delivery coverage?

PA Food delivery to Peninsular Malaysia. You can refer to our Delivery Coverage & Fees.

How long does it take for delivery?

Klang Valley Delivery: 3-5 working days

Out of Klang Valley Delivery: 4-5 working days

Outstation Delivery: 4-5 working days

Please ensure someone is ready to collect the parcel during delivery day.

Please note that delivery time may be extended during peak periods. We will notify you should there be any delay in the processing of your order.

How much is the delivery fees?

We are offering reasonable flat rate delivery charges. Please refer to Delivery Coverage & Fees

Do you provide a self-collection service?

Yes, self-collection is available for working days.

Please let us know indicated day and time for collection, at least 4 hours before your pickup time.

Day: Monday - Friday 

Time: 10:00am - 5:00pm

Contact Number: 601164344063  / Mr Azmeer

*Public Holiday is not available for self-pickup*

For address please refer HERE

Can I choose a specific date and time for delivery?

Customers are welcome to let us know a specific date for delivery, but there is no guarantee due to the schedule plan by route and area. However, we will update the shipment status via email or WhatsApp.

I was away at the time when the goods were delivered to me, what should I do?

• Our customer service will confirm with you the delivery date one day before.
• During delivery, our personnel will attempt 3-4 calls to you, goods will be returned to the warehouse if you fail to answer or accept the delivery after these attempts. Re-delivery can be arranged at extra charges.
  

I have yet to receive my order within the delivery date stated above, what can I do?

Please contact us at info@pa-food-store.my or click HERE with your order number.